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How do I access my account on my iOS device?
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My browser isn't automatically downloading the geolocation plugin. What can I do?
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Will I pass geolocation with an older version of gaming software/app?
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Why is my account/number blacklisted?
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What is the difference between a public and private WiFi connection? And how could it affect my ability to be located?
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What happens if I leave Ontario in the middle of a session?
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The website can't detect that I already installed the plugin. How can I confirm if I have successfully installed the geolocation plugin?
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What are WiFi access points, and how can my device find more?
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If I'm using a public WiFi hotspot to access the internet, can I still be accurately geolocated?
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If I have remote desktop software, such as LogMeIn or GoToMyPC, actively running on my laptop or desktop, can I still be accurately geolocated?
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If I'm located within Ontario, but near the provincial borders, will I be accurately located within the province of Ontario?
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If I have proxy or VPN software actively running on my laptop or desktop, can I still be accurately geolocated?
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If I am failing a proxy check, but am sure I'm not using a proxy service, what might be happening?
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I am being incorrectly located outside of my province (PC/Mac)
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I am a resident of Ontario, can I play for real money when travelling in the US?
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How do I uninstall the geolocation plugin?
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How do I turn on my devices WiFi? (PC/Mac)
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How do I restart the plugin , if it's hanging or stuck waiting for geolocation, without restarting my computer?
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How do I shut down running processes on my device?
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How do I re-boot a WiFi router?
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How Do I disable a Remote Desktop Program (RDP)?
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How Do I disable a Proxy or Virtual Private Network (VPN) Connection?
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How do I check that my computer has a WiFi card?
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How can I get better WiFi accuracy on my computer?
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Do I need to be connected to the internet via WiFi to be located? Can I be connected to the internet via a cable?
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Can I play on my computer or mobile device using a 3G/4G mobile internet connection?
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Do I need to be located within Ontario to register and create a player account? What about depositing or withdrawing funds?
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Can I play for real money outside of Ontario?
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Can I make deposit or withdrawal requests outside of Ontario?
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Can I access my account outside of Ontario?
