Why is it removing cash from my balance if I am using bonus money?

When you receive a bonus, and your bonus is activated, it will only pull from your real cash balance in the following scenarios:

 

Sportsbook - The odds of the bet you are placing are lesser than -200. As long as the bet is -200 or greater (meaning -190, -110, +250, etc), it will pull from your active bonus cash.

 

Casino - If you are playing roulette or baccarat, it will draw from your real cash balance. You have the ability to use active bonus money on slots and all other table games.

 
Live Chat Support E-mail support Phone: (855) 744-0152

You are welcome to register from any province in Canada, but must be 19+ years old and physically located in Ontario to wager. If you or someone you know has a gambling problem, contact ConnexOntarioor call 1-866-531-2600. Rush Street Interactive Canada, ULC is licensed in the province of Ontario by the Alcohol and Gaming Commission of Ontario to provide Internet Gaming & Internet Sports Betting services.